Pricing

Every customer receives our comprehensive support package at no extra cost. This includes:

• Full access to our customer portal ticketing system
• Support Hours: Monday through Friday 9-5PM EST (via email, chat or customer portal ticketing system)
• 24/7 support via an AI-powered chatbot
• Comprehensive self-service Knowledge Base featuring troubleshooting guides and step-by-step tutorials
  
  

Available for an additional $1,000 per month* on top of your Monthly Software Subscription Fee

• Complete access to our customer portal and ticketing system
• 24/7 support via an AI-powered chatbot
• Extensive Knowledge Base resources with detailed documentation and solution guides
• Personal Customer Success Manager available by email and phone (8am-5pm in your time zone)
• Dedicated Slack support channel (8am-5pm in your time zone)
• Guaranteed response times based on issue priority levels