We understand that circumstances may change, and you may need to cancel your subscription with SKUPREME. We accept subscription cancellations, and we aim to make the process as straightforward as possible for our customers. To cancel your subscription, please notify us promptly by sending an email to firstname.lastname@example.org. Our team will assist you with the cancellation process.
In the event of a billing error, we take immediate action to address the issue and ensure that you are not charged incorrectly. If you encounter a billing error and are entitled to a refund, we commit to processing the refund within 5 business days. Your satisfaction is our priority, and we work diligently to resolve any billing discrepancies promptly.
Please note that while we accept subscription cancellations and promptly address billing errors, we do not offer refunds for completed subscription periods. Our policy focuses on the cancellation of subscriptions before the next billing cycle begins.
For refunds related to billing errors, we process the refund using the same form of payment that you used to make the original subscription purchase. This ensures a seamless and efficient refund process, with funds returned to the original source.
If you have any questions, concerns, or require assistance with subscription cancellations or refunds, please do not hesitate to reach out to our dedicated customer support team at email@example.com. We are here to provide you with exceptional service and address any inquiries you may have regarding our policy. Your satisfaction is important to us, and we appreciate your trust in SKUPREME.