Skupreme SPS Commerce Integration

Overview of the Skupreme and SPS Commerce integration, which allows you to automate the exchange of EDI documents with your trading partners through SPS Commerce.

SPS Commerce enables businesses to streamline their operations by automating the exchange of EDI (Electronic Data Interchange) documents with trading partners.

By integrating Skupreme with SPS Commerce, you can:

  • Automate the exchange of EDI documents with your trading partners
  • Reduce manual data entry and associated errors
  • Improve order fulfillment accuracy and efficiency
  • Meet compliance requirements of major retailers and vendors

For more comprehensive information about EDI integrations within Skupreme, please refer to our EDI Integration Guide and EDI Flow for Wholesale Orders.

How the Integration Works

When integrated with SPS Commerce, Skupreme can automatically:

  1. Receive purchase orders (EDI 850) from your trading partners through SPS Commerce
  2. Send purchase order acknowledgments (EDI 855) back to your trading partners
  3. Send advance shipping notices (EDI 856) when orders are ready to ship
  4. Send invoices (EDI 810) for completed orders

The process flow typically works as follows:

  1. Your trading partner sends a purchase order (850) to SPS Commerce
  2. SPS Commerce converts the EDI 850 into a format that Skupreme can process
  3. Skupreme receives the order and creates it in your system
  4. Skupreme sends order updates back to SPS Commerce
  5. SPS Commerce converts these updates into the appropriate EDI format (855, 856, 810) and sends them to your trading partner

Setting Up the Integration

To set up the integration between Skupreme and SPS Commerce, follow these steps:

Prerequisites

Before beginning the integration setup, ensure you have:

  • An active Skupreme account
  • An active SPS Commerce account
  • Completed trading partner setup with SPS Commerce

If you haven't yet set up EDI capabilities in your Skupreme account, please refer to our EDI Integration Guide first.

Integration Setup Process

Step 1: Contact Skupreme Support

Reach out to Skupreme Support to initiate the SPS Commerce integration setup. You can contact our support team via:

  • Email: support@skupreme.com
  • Chat: click on the chat bubble on the right hand side 

Please provide the following information in your request:

  • Your Skupreme account name
  • Your SPS Commerce account information
  • List of trading partners you wish to integrate with
  • Types of EDI documents you need to exchange

Step 2: Provide SPS Commerce Connection Details

Our support team will require specific connection details from your SPS Commerce account, including:

  • SPS Commerce Connection ID
  • Authentication credentials
  • File transfer protocol preferences (SFTP/API)
  • Trading partner IDs

Step 3: Testing Phase

Once the initial setup is complete, we'll conduct testing with SPS Commerce to ensure proper document exchange:

  1. Test purchase order receipt
  2. Test order acknowledgment transmission
  3. Test ASN transmission
  4. Test invoice transmission

During testing, our technical team will work closely with you to verify all documents are correctly processed in both systems.

Step 4: Go Live

After successful testing, the integration will be enabled for production use. Our support team will:

  1. Configure production credentials
  2. Verify initial production transactions
  3. Provide confirmation when the integration is live

Supported EDI Document Types

The Skupreme-SPS Commerce integration supports the following EDI document types:

EDI Document Document Name Direction
EDI 850 Purchase Order Inbound (SPS → Skupreme)
EDI 855 Purchase Order Acknowledgment Outbound (Skupreme → SPS)
EDI 856 Advance Shipping Notice (ASN) Outbound (Skupreme → SPS)
EDI 810 Invoice Outbound (Skupreme → SPS)
EDI 846 Inventory Advice Outbound (Skupreme → SPS)
EDI 940 Warehouse Shipping Order Inbound (SPS → Skupreme)
EDI 945 Warehouse Shipping Advice Outbound (Skupreme → SPS)

For detailed information about how these documents flow through your Skupreme system, please refer to our EDI Flow for Wholesale Orders article.

Managing SPS Commerce Orders in Skupreme

Once the integration is active, orders from your trading partners will automatically appear in your Skupreme dashboard. Here's how to manage them:

Viewing SPS Commerce Orders

  1. Log in to your Skupreme account
  2. Navigate to Orders > All Orders
  3. SPS Commerce orders will be identified with an "EDI" tag
  4. You can filter specifically for EDI orders using the filter options

Processing SPS Commerce Orders

SPS Commerce orders follow the standard Skupreme order processing workflow with a few EDI-specific considerations:

  1. Order Receipt: Orders are automatically created in Skupreme when received from SPS Commerce
  2. Order Acknowledgment: When you accept an order in Skupreme, an EDI 855 is automatically sent back through SPS Commerce
  3. Shipping: When you mark an order as shipped in Skupreme, an EDI 856 (ASN) is automatically generated and sent
  4. Invoicing: When an order is completed, an EDI 810 invoice is automatically generated and sent

For detailed processing steps, refer to the EDI Flow for Wholesale Orders article.

Common Fields Mapping

The following table outlines how common fields are mapped between SPS Commerce EDI documents and Skupreme:

SPS Commerce EDI Field Skupreme Field
PO Number Order Number
Customer ID Customer Account
Ship To Location Shipping Address
Requested Delivery Date Delivery Date
Department Number Department
Vendor Number Vendor ID
SKU/UPC Product SKU
Order Qty Quantity
Unit Price Price

Troubleshooting

Common Issues and Solutions

Issue Possible Cause Solution
Orders not appearing in Skupreme Connection issue between SPS and Skupreme Contact Skupreme Support to verify connection status
EDI 855 not being sent Order acknowledgment process not completed Ensure orders are properly accepted in the system
ASN transmission failures Missing required shipping information Verify all required shipping details are entered
Invoice transmission failures Order not marked as completed Ensure order has been properly completed in Skupreme
Trading partner rejecting documents Format or content issues Contact Skupreme Support for document validation

Error Notifications

Skupreme will notify you of integration issues through:

  1. In-app notifications in your Skupreme dashboard
  2. Email alerts to designated users
  3. Error logs in the EDI section of your account

Support Resources

If you encounter issues with your SPS Commerce integration, please contact our support team:

  • Email: support@skupreme.com
  • Chat Bubble
  • Knowledge Base: https://skupreme.com/knowledge-base
  • Support Portal: https://skupreme.com/tickets

When contacting support about EDI issues, please provide:

  • Order numbers affected
  • Trading partner name
  • Type of EDI document involved
  • Any error messages received

FAQs

Q: Can I send EDI documents to multiple trading partners through SPS Commerce?
A: Yes, the integration supports multiple trading partners through a single SPS Commerce connection.

Q: Do I need to manually create orders received through SPS Commerce?
A: No, orders are automatically created in Skupreme when received through SPS Commerce.

Q: Can I customize the EDI document mappings?
A: Yes, certain field mappings can be customized to meet specific trading partner requirements. Contact Skupreme Support for assistance.

Q: Is there an additional cost for the SPS Commerce integration?
A: The integration capability is included in Skupreme's EDI package, but you will need a separate SPS Commerce subscription.

Q: How quickly are EDI documents processed?
A: Document exchange typically occurs in near real-time, with processing times averaging 5-15 minutes depending on volume.

Related Resources



Last Updated: April 23, 2025

For further assistance with SPS Commerce integration, please contact Skupreme Support.