King of Christmas: Optimizing Holiday Season Fulfillment at Scale

Industry

Warehouse Managment

Challenge

King of Christmas, a premier holiday décor retailer, faced unique operational challenges during their peak 60-day season, managing a national network of warehouses. Despite utilizing industry-leading solutions such as ShipHero and Extensiv, they encountered several limitations that hindered their efficiency. These included the inability to separate trees and ornaments in pick lists, the complex handling requirements of different item types, and the need for specialized picker assignments based on item characteristics. Additionally, they faced challenges with multi-warehouse coordination across their East, West, and Central locations, all while striving to maintain maximum efficiency during their intense peak season.

Results

By implementing SKUPREME’s advanced solutions, King of Christmas transformed their holiday season operations. They streamlined picking processes, reduced order processing times, and significantly improved labor efficiency and accuracy rates. SKUPREME’s tailored approach enabled seamless inventory management across multiple warehouses, ensuring they met the intense demands of their peak 60-day season with precision and scalability.

https://www.kingofchristmas.com/

31%↓

Order Processing Time

22%↑

Labor Efficiency

27%↑

Picking Accuracy

15%↑

Warehouse Throughput

SKUPREME revolutionized our holiday season operations. The complexities of managing a diverse product catalog across multiple warehouses during our busiest time of the year used to feel insurmountable. But with SKUPREME's dynamic wave picking and intelligent labor assignment solutions, we achieved efficiency and accuracy we never thought possible. Their ability to separate bulk items like trees from smaller products like ornaments, while seamlessly managing inventory across our national network, was a game-changer. They didn’t just provide a tool - they gave us a scalable, intuitive solution tailored to our needs.

Sol Lakein

DTC Sales @ King of Christmas

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About King Of Christmas

King of Christmas is a leading online retailer specializing in high-quality artificial Christmas trees. Dedicated to spreading joy and creating memorable holiday experiences, the company strives to bring magic and delight into homes across the nation every holiday season. With a commitment to excellence, King of Christmas offers a carefully curated selection of festive décor, ensuring families can find the perfect additions to transform their homes into enchanting holiday spaces.

The Challenge

King of Christmas, a premier holiday décor retailer, faced unique operational challenges managing their peak 60-day season across a national network of warehouses. Despite using industry-leading solutions like ShipHero and Extensiv, they encountered limitations that impacted their efficiency

- - Unable to separate trees and ornaments in pick lists
Complex product handling requirements across different item types
Need for specialized picker assignments based on item characteristics
Multi-warehouse coordination across East, West, and Central locations
Intense peak season demanding maximum efficiency

Despite implementing workarounds like virtual warehouses, existing solutions couldn't provide:

Automatic separation of bulk items (trees) from small items (ornaments)
Product-type based wave creation
Customizable picker rules based on item characteristics
Efficient multi-warehouse orchestration

The Solution

SKUPREME's dynamic wave picking technology provided King of Christmas with out-of-the-box solutions for their complex requirements:

Smart Wave Management

Automatic wave creation based on product tags
Separation of trees from small/light items
Customizable rules for different product categories
Real-time wave optimization

Intelligent Labor Assignment

Forklift operator designation for bulk items
Weight-based picker assignments (e.g., <20 lb restrictions)
Skill-based task routing
Zone-specific worker assignments

Warehouse Layout Optimization

Physical separation of trees and small items
Dedicated packing stations by product type
Optimized picking paths by item category
Efficient space utilization

Multi-Warehouse Coordination

Seamless inventory management across three locations
Coordinated fulfillment strategies
Network-wide visibility
Consistent processes across facilities

"SKUPREME made our jobs so much easier during the holiday rush."

- David Lakein, President @ King of Christmas

The Results

King of Christmas achieved remarkable improvements in their operations by streamlining picking processes, reducing order processing times, improving labor efficiency, and enhancing accuracy rates. These advancements enabled them to effectively handle the intense demands of their peak holiday season. SKUPREME’s out-of-the-box flexibility seamlessly addressed complex requirements that other systems struggled with, while its dynamic wave intelligence transformed picking efficiency by creating waves based on product characteristics. Additionally, the scalable solution empowered King of Christmas to manage peak season demands effortlessly across their national warehouse network, ensuring consistent and reliable performance.

King of Christmas: Optimizing Holiday Season Fulfillment at Scale

Sol Lakein

About King Of Christmas

The Challenge

The Solution

The Results

Company

Product

Others