TikTok New Item Sync

To outline the process of syncing new products to TikTok from Skupreme, including requirements, behavior based on TikTok API responses, and the steps needed to activate listings.

Requirements for Product Listing on TikTok

To list a product on TikTok, the following fields must be completed in Skupreme:

• Product Images

• Product Descriptions

Sync Behavior Based on TikTok API Response

1. Category Matching:

   • When syncing a product, Skupreme sends a request to TikTok’s API to fetch category suggestions based on product details.

   • If TikTok API returns a valid category with all required attributes, the product will be listed under the suggested category.

2. Invalid or Incomplete Category Response:

   • If the TikTok API returns an unmatched category or misses required attributes, the product will be assigned to a default category.

   • This product will be marked as inactive in TikTok.

Action Required by User

• Update Product Category in TikTok Seller Center:

  • For any product created under a default category, the user must manually update the category in their TikTok store (Seller Center).

  • Once the category is updated to meet TikTok’s requirements, the product will become active.

Important Notes

• Completing the required fields (images and description) on Skupreme is mandatory to begin the sync process.

• Skupreme handles the initial sync and listing creation, but activation of listings on TikTok depends on proper category mapping, either automatically or manually corrected by the user.

Summary Workflow

1. Complete product info in Skupreme (images + description).

2. Product is synced to TikTok via API.

3. If TikTok returns:

   • ✅ Valid category → Product listed and active.

   • ❌ Invalid/missing category → Product listed under default category → Inactive.

4. User must go to TikTok Seller Center to:

   • Update the product category.

   • Activate the listing.