Resolve key TEMU seller account issues including missing attributes, copyright violations, and pricing optimization problems.
Account Issues Found
Based on account review, here are the main issues to address:
1. Attributes
- Missing Attributes: Many attributes are missing (or unacceptable by TEMU) from the seed marketplace
- Required by TEMU: These attributes are required by TEMU platform
- Sync Status: Most attributes have already been synced
- Title Issues: Example - Titles are being flagged as violations, but the same titles are live on other platforms
2. Copyright / Trademark
- Listing Flags: Some listings are flagged for copyright/trademark issues
- Source Verification: These issues are not from seller's side
- Review Process: Need to review flagged listings for compliance
For trademark/copyright issues, refer to: TEMU Seller Support - Copyright/Trademark
3. Pricing
- Price Reductions: For many products, TEMU suggested price reductions
- Sales Boost: This is shown on TEMU under "Sales boost — 744 product(s) may gain sales boost(s) after base price reductions"
- Price Health: Monitor pricing recommendations for better performance
For sales boost and pricing guidance, refer to: TEMU Seller Support - Sales Boost
Actions Being Taken
Immediate Fixes
- Category Issue: Fixing the category issue via API updates
- Region Information: Adding region of origin/country information
- Price Lists: Adding list and price in products that have missing price list or have any issue in list price
- Brand Attribute: Adding brand attribute to products
Additional Setup Request
- Shipping Template: Ask account manager to add the shipping template on TEMU
Support Resources
TEMU Official Support Links
Next Steps
- Address all attribute requirements
- Review copyright/trademark flagged listings
- Implement suggested price reductions for sales boost
- Request shipping template setup from account manager
- Monitor account for resolution of flagged issues