Shipping Address Best Practices

This guide outlines the proper format for entering shipping addresses in our system to avoid delivery issues and errors such as "STREETLINES.TOO.LONG" or other FedEx/carrier validation failures.

Address Format Guidelines

Address Line 1

• Keep it simple: Include only the street number and street name
• Avoid special characters: Don't use symbols that aren't part of the official address
• Be concise: Street address should be clear and direct
• Example: 123 Main Street

Address Line 2

• Use for additional information: Apartment numbers, suite numbers, floor numbers
• Building identifiers: Unit numbers, building names, or internal locations
• Example: Apt 4B or Suite 300

Address Line 3 (if available)

• Use for delivery instructions or facility details: Such as "City of Irvine Warehouse Bldg 3"
• Keep this information separate from the main address line

City, State, Zip

• Verify state abbreviations: Ensure you're using the correct two-letter state code
• Check zip/postal code: Must match the city and state

Phone Number

• Format consistently: Use a standard format without special characters
• Include area code: Always include the area code with the phone number
• Example: 5551234567 or (555) 123-4567

Common Issues to Avoid

1. Overly long address lines: Keep address lines under the character limit
2. Incorrect state abbreviations: Double-check official two-letter codes
3. Missing apartment/suite numbers: Include these in Address Line 2, not Line 1
4. Special delivery instructions in Address Line 1: Move these to notes or Address Line 3
5. Incorrect zip codes: Verify zip code matches the city and state

If You Receive an Address Error

1. Review the address format following the guidelines above
2. Check for any special characters or excessive length
3. Verify all components (city, state, zip) are correct and compatible
4. If the issue persists, contact customer support for assistance

For additional help with shipping address formatting, please contact our support team.