This article will showcase SKUPREME's order routing capabilities and guide users.
A user would want to use the Order Mapping feature to automate the routing of orders to the most appropriate fulfillment location, reducing manual effort, shipping costs, and errors. It ensures faster, more efficient deliveries while optimizing inventory and enhancing the customer experience.
- Once inside your account, navigate to your Global Settings by clicking on the cogwheel at the lower left hand corner of your screen.
- Next navigate to the "Orders" tab.
- You can now toggle between "Order Mapping" and "Carrier Services" subtabs to adjust the corresponding settings.
Order Mapping:
- On "Order Mapping", the first thing you will notice if you scroll down is a drop-down menu that lets you switch regions.
- After choosing the appropriate region, scroll down and the next thing you will see is is the "Return Reprocessing" section. This feature allows you to select amongst your saved Storage Providers one that will process returns. If you do not handle return reprocessing, you can leave this option as it is.
- Below you will see the "Fulfillment Priority" section. Here you are able to select a hierarchy of providers for fulfilling marketplace orders. If a provider does not have the order items on inventory, the next provider in the with available inventory in the hierarchy will receive the order. You can decide to override this feature (Order Fulfillment by Selected Hierarchy) by turning on "Manual Mode" (such as in the screenshot below).
- The last section in this page contains settings for the "Untraceable Sales Velocity" feature. This feature is for orders imported into SKUPREME but fulfilled outside of our system. When configuring this setting, SKUPREME automatically attributes any unassigned orders to the chosen provider by crediting its internal sales velocity. This way ongoing replenishment forecasting is accurately capturing all fulfillment points.
