The CSV import feature allows new SKUPREME users to rapidly migrate existing product catalogs during onboarding.
How to Import Your Catalog
Step 1: Access the Import Feature
During the onboarding process, look for the "Import via CSV" button on Step 3: Sync Your First Marketplace.
Step 2: Download the Template (Optional)
We recommend downloading our CSV template to ensure correct data formatting. The template includes all required fields and examples.
Step 3: Prepare Your CSV File
Format your product data according to the template guidelines:
- Include all required fields
- Match expected data types (numbers, text, dates)
- Properly encode special characters
- Use headers that match template specifications
Step 4: Upload Your File
Click "Browse" to locate your prepared CSV file, then select "Upload" to begin the import process.
Step 5: Review and Confirm
SKUPREME will display a preview of the data to be imported. Review this information to ensure accuracy before proceeding.
Step 6: Complete the Import
Click "Confirm Import" to finalize the process. SKUPREME will process your file and add the products to your catalog.
Step 7: Verify the Results
Once complete, check your catalog to ensure all products were imported correctly.
Best Practices
- Clean Your Data: Review for inconsistencies, duplicates, or errors before importing
- Test with a Subset: For large catalogs, consider testing with a smaller group first
- Use Unique SKUs: Ensure each product has a unique identifier
- Include All Critical Fields: Providing complete information maximizes functionality
- Back Up Your Original Data: Always maintain a copy of your original product information
Troubleshooting
CSV Format Issues
If your import fails due to formatting errors, ensure your CSV file:
- Uses UTF-8 encoding
- Follows the template structure exactly
- Has correct column headers
- Contains no special characters in column headers
Missing Products
If some products weren't imported, check that they:
- Don't contain invalid characters
- Don't exceed field length limits
- Have all required fields completed
Duplicate SKUs
If you receive duplicate SKU warnings:
- Review your file for products with identical SKUs
- Make all SKUs unique before reimporting
- Consider using a product identifier mapping system
Need Help?
Our support team is available to assist with any import issues:
- Chat with support directly within the SKUPREME platform
- Email support@skupreme.com
- Schedule a call with your onboarding specialist