Catalog: Resolving conflicts when UPC is not applicable

Learn how to resolve UPC conflicts when UPC is non-applicable

If an item does not have a Universal Product Code (UPC) assigned, merchants will need to resolve conflicts between UPC and the item itself. This article provides step-by-step instructions on how to do this.

  1. If you encounter a UPC conflict in your listings, determine if a valid UPC exists. If it does not, you can still input a UPC-A code to manage your catalog and integrate with other marketplaces that require a UPC.

  2. If you do not need a UPC, it is perfectly acceptable to mark the listing as non-applicable.

  3. To mark a listing as non-applicable, go to the Bulk Manage Data Sheet and find the conflict section. Here, you can fill in the UPC values you want or mark the listing as non-applicable.

  4. Once marked as non-applicable, the UPC conflict should disappear from the catalog sheet and the main listings.

  5. Keep in mind that inputting an invalid UPC will still show as a conflict, so it is best to mark as non-applicable if a UPC is not applicable.


Looking for Pricing?

Ready to streamline your Supply-chain management? Click here to get a demo or start a trial.

Ready to optimize and automate the services you use? Click here to get started.
Do you have inquiries? Please refer to FAQs 💭

If you'd like to know more, chat with us on Messenger 💬